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Author Topic: Amd brush crash  (Read 800 times)

Skrap98

Is there any updates with the amd drivers? I cant really use the software unfortunately since it crashes as soon as i use the brush tool. No error message , the software just freezes completetly and does not respond even after 10 minutes of waiting. Any suggestions?
16 Gb Ram
5700xt 8Gb
7600k 3.8Ghz QuadCore
on: January 30, 2021, 07:48:23 pm

denders1

Have you down graded the driver to 20.8 or 20.9 as suggested in the pinned thread?
Reply #1 on: January 31, 2021, 12:14:32 am

Skrap98

Quote from: denders1 on January 31, 2021, 12:14:32 am
Have you down graded the driver to 20.8 or 20.9 as suggested in the pinned thread?
Not yet thats my last resort. I really dont want to downgrade since it involves unistalling the whole thing and reinstalling it. I hoped someone had found a workaroud since this problem exists from december 2020. I send a bug report to amd too.
Reply #2 on: January 31, 2021, 03:06:46 pm

Froyok

No update on the matter, we are still waiting on AMD to fix the issue.
Reply #3 on: February 01, 2021, 04:12:29 pm
Don't forget your log file. It can be exported from the Help menu of the software.
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Fabrice Piquet aka Froyok. Product Manager, Technical Artist and Documentation at Adobe.

Skrap98

Yes i can also confirm that the issue is still going on, since i tried updating 1 week ago and crashed immidietly!
Reply #4 on: March 10, 2021, 04:27:49 pm
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