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Author Topic: Read only after paying for a 30 day subscription  (Read 587 times)

gametexturerz0

Has anyone else had the issue where Substance painter thinks it is read only, and won't save files, after you have paid for a 30 day license? Is this temporary or do you have to contact support?
on: February 11, 2021, 06:44:19 am

Froyok

The licensing system is not related in any way to the save system. Please follow the guidelines on how to report an issue: https://forum.substance3d.com/index.php/topic,22451.0.html
Reply #1 on: February 23, 2021, 06:00:38 pm
Don't forget your log file. It can be exported from the Help menu of the software.
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Fabrice Piquet aka Froyok. Product Manager, Technical Artist and Documentation at Adobe.
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