Author Topic: Web view with parameters not loading  (Read 441 times)

On the Source website, the web view of the Substance with parameters is not loading.  It just stays at "Please wait while loading..." and never loads the 3d view or the parameters. 

Chrome on Windows 10.
These are the errors in the JavaScript console:

i18nextXHRBackend.js:92 GET https://source.substance3d.com/locales/en-US/commons.json 404 (Not Found)
d @ i18nextXHRBackend.js:92
value @ i18nextXHRBackend.js:166
value @ i18nextXHRBackend.js:159
value @ i18next.js:1579
value @ i18next.js:1637
(anonymous) @ i18next.js:1613
value @ i18next.js:1612
value @ i18next.js:1619
value @ i18next.js:1971
i @ i18next.js:2067
value @ i18next.js:2073
c @ i18next.js:1913
setTimeout (async)
value @ i18next.js:1927
17 @ i18n.js:10
u @ 1cacacd1215295853fbde95f9aaaa0be0f67dd74?player=true:1
11 @ main.0f356a47.chunk.js:1
u @ 1cacacd1215295853fbde95f9aaaa0be0f67dd74?player=true:1
r @ 1cacacd1215295853fbde95f9aaaa0be0f67dd74?player=true:1
t @ 1cacacd1215295853fbde95f9aaaa0be0f67dd74?player=true:1
(anonymous) @ main.0f356a47.chunk.js:1
source:1cacacd1215295853fbde95f9aaaa0be0f67dd74?displacement=0&tiling=2&view=default:1 Access to XMLHttpRequest at 'https://substance-api-northeurope.azcloud.prod.substance3d.io/substances/source:1cacacd1215295853fbde95f9aaaa0be0f67dd74' from origin 'https://cloud-player.substance3d.com' has been blocked by CORS policy: No 'Access-Control-Allow-Origin' header is present on the requested resource.
Error: Request has been terminated
Possible causes: the network is offline, Origin is not allowed by Access-Control-Allow-Origin, the page is being unloaded, etc.
    at g.crossDomainError (client.js:641)
    at XMLHttpRequest.t.onreadystatechange (client.js:728)
Promise.catch (async)
value @ Player.js:175
oj @ react-dom.production.min.js:127
Aj @ react-dom.production.min.js:160
unstable_runWithPriority @ react.production.min.js:25
Da @ react-dom.production.min.js:60
ab @ react-dom.production.min.js:154
Te @ react-dom.production.min.js:146
Ja @ react-dom.production.min.js:224
md @ react-dom.production.min.js:173
(anonymous) @ react-dom.production.min.js:175
Rh @ react-dom.production.min.js:147
nd @ react-dom.production.min.js:175
I.render @ react-dom.production.min.js:238
345 @ index.js:8
f @ source:1cacacd1215295853fbde95f9aaaa0be0f67dd74?displacement=0&tiling=2&view=default:1
133 @ external "_":1
f @ source:1cacacd1215295853fbde95f9aaaa0be0f67dd74?displacement=0&tiling=2&view=default:1
a @ source:1cacacd1215295853fbde95f9aaaa0be0f67dd74?displacement=0&tiling=2&view=default:1
e @ source:1cacacd1215295853fbde95f9aaaa0be0f67dd74?displacement=0&tiling=2&view=default:1
(anonymous) @ main.9fe0ab57.chunk.js:1
client.js:798 GET https://substance-api-northeurope.azcloud.prod.substance3d.io/substances/source:1cacacd1215295853fbde95f9aaaa0be0f67dd74 net::ERR_FAILED
g._end @ client.js:798
g.end @ client.js:694
(anonymous) @ request-base.js:239
o.then @ request-base.js:238

Hi,

Thanks for reporting the issue!

We are aware of it and the team is on it to fix it asap
PO @ Allegorithmic