Author Topic: Not responding on launch?  (Read 459 times)

Hi! I had substance 3.3 yesterday and was notified that 7.1 was available to update! So I went to update and the software kept saying not responding. I uninstalled 7.1, reinstalled 3.3 and it also says not responding on launch. My GPU is updated and I uninstalled all my anti virus. Help please.

Please follow the guidelines on how to report an issue:,22451.0.html
Don't forget your log file. It can be exported from the Help menu of the software.
Fabrice Piquet aka Froyok. Product Manager, Technical Artist and Documentation at Adobe.