Author Topic: Substance source not downloading to UE4.24  (Read 504 times)

SUBSTANCE FORUM POSTS 210128
I am trying to use Substance Source to directly download into UE4.24. I get a much repeated error. "Substance Download Error".  thats it.

I have credits and I am a subscription customer.

The Epic Games website says that I have the Substance Plug-in loaded correctly to UE4.24.

If I bypass the Substance Source path and download from Substance the material-import the material All works correctly.

I have read threads where I have to put the plug-in into the Project folder not the Unreal/plug-ins folder.

I am not suppposed to load the plug-in into this folder:
C:\Program Files\Epic Games\UE_4.24\Engine\Plugins?

I am supposed to load the plug-in into this folder
\Project_name\folder?

If I am to install the Substance Plug-in to each UE4
Project...where do I download that zip file again?
when I am on the Substance Website-and try to re-download
it takes me to the Epic/Unreal website that says it is
ALREADY downloaded----BUT it has to be downloaded to
each Project-is that still true with UE4.24?

Could this be a Firewall permissions issue with Windows?
I thought and re-checked-all of the Substance programs
have permission thru the firewall.
Last Edit: January 29, 2021, 01:36:44 am

SUBSTANCE FORUM POSTS 210128
I am trying to use Substance Source to directly download into UE4.24. I get a much repeated error. "Substance Download Error".  thats it.

I have credits and I am a subscription customer.

The Epic Games website says that I have the Substance Plug-in loaded correctly to UE4.24.

If I bypass the Substance Source path and download from Substance the material-import the material All works correctly.

I have read threads where I have to put the plug-in into the Project folder not the Unreal/plug-ins folder.

I am not suppposed to load the plug-in into this folder:
C:\Program Files\Epic Games\UE_4.24\Engine\Plugins?

I am supposed to load the plug-in into this folder
\Project_name\folder?

If I am to install the Substance Plug-in to each UE4
Project...where do I download that zip file again?
when I am on the Substance Website-and try to re-download
it takes me to the Epic/Unreal website that says it is
ALREADY downloaded----BUT it has to be downloaded to
each Project-is that still true with UE4.24?

Could this be a Firewall permissions issue with Windows?
I thought and re-checked-all of the Substance programs
have permission thru the firewall.

hey @travis829@earthlink.net ,

There is currently an issue with the downloads from Substance Source in UE4. It is a known issue and the devs are looking into it. As a workaround, you can download Substance materials from the website source.substance3d.com and import the sbsar files into UE4 manually. Apologies for the inconvenience in the meantime.