Author Topic: What to do if you can't find your points anymore  (Read 3458 times)

You have (or had) a Substance subscription and you know you have points left but can't find them on the Source website?

Please make sure that when you login on the platform you log in using the email and password combination linked to your Substance account (same as the forum) and not with your Adobe account.

Both accounts are not linked, so you won't see your points if you login with your Adobe account.

You can also try logging out from adobe.com before logging in on Source, as being logged in on adobe.com logs you automatically with your adobe account on Source.

Last Edit: February 22, 2021, 02:49:40 pm
PO @ Allegorithmic