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"Can't serialize empty surface"
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Topic: "Can't serialize empty surface" (Read 15693 times)
Jeremy3D
I just downloaded the new version of painter.
I can't save my new project.
I get the error "Can't serialize empty surface"
What does this mean?
Please help
on:
January 16, 2020, 12:18:39 am
Froyok
WWW
Looks like there is an empty/corrupted textures which cannot be saved. This blocks the rest of the saving process.
This page may help:
https://docs.substance3d.com/spdoc/corrupted-texture-error-message-170460190.html
Reply #1 on:
January 17, 2020, 05:25:47 pm
Don't forget your
log file
. It can be exported from the
Help
menu of the software.
-----------
Fabrice Piquet aka Froyok. Product Manager, Technical Artist and Documentation at Adobe.
avengelline
yep. that helped. would be more efficient if the error message will say it as it is. there are most likely missing textures. replace them before continuing.
Reply #2 on:
December 27, 2020, 08:01:19 am
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