Author Topic: custom exporter problem  (Read 347 times)

Hi people.

I create a custom exporter in substnce designer, but seems that Alchemist can't read it.

Here are the sbs and sbsar files.

Thank you!


Hello, it works on my side.

Are you sure the preset is not added to the list? It is not automatically selected after you import it.

Can you send me your log file?
https://docs.substance3d.com/sadoc/exporting-the-log-file-188974570.html

Thanks
Substance Alchemist Product Manager

Hi!

here we go.
Thank you

Max


Hello,

Can you verify you have read and write rights for this path: %appdata%/Allegorithmic/Substance Alchemist/userExportPresets ?

Thanks
Substance Alchemist Product Manager

Hi,

I checked and I see my custom exporter .sbsar in that folder, but it dosen't show up in the alchemist exporter's list.

Thank you.

hello? anyone? :D

Can you try with a new export preset / a different file?

We don't repro your issue and we don't see why it doesn't load even if it's in the correct folder.
Substance Alchemist Product Manager

Other custom exporters work properly for some reasons.