custom exporter problem

[max.puliero]

Hi people.

I create a custom exporter in substnce designer, but seems that Alchemist can't read it.

Here are the sbs and sbsar files.

Thank you!

[Baptiste M]

Hello, it works on my side.

Are you sure the preset is not added to the list? It is not automatically selected after you import it.

Can you send me your log file?
https://docs.substance3d.com/sadoc/exporting-the-log-file-188974570.html

Thanks

[max.puliero]

Hi!

here we go.
Thank you

Max

[Baptiste M]

Hello,

Can you verify you have read and write rights for this path: %appdata%/Allegorithmic/Substance Alchemist/userExportPresets ?

Thanks

[max.puliero]

Hi,

I checked and I see my custom exporter .sbsar in that folder, but it dosen't show up in the alchemist exporter's list.

Thank you.

[max.puliero]

hello? anyone?

[Baptiste M]

Can you try with a new export preset / a different file?

We don't repro your issue and we don't see why it doesn't load even if it's in the correct folder.

[max.puliero]

Other custom exporters work properly for some reasons.

[max.puliero]

it works if I put it straight inside here . Which I don't think is the ideal solution.

C:\Program Files\Allegorithmic\Substance Alchemist\Resources\assets\ExportPresets