Author Topic: Software Won't Launch  (Read 479 times)

Hi,
The software doesn't open on my PC. I've tried to reinstall several times. I've tried to turning off my Anti Virus and another softwares that may be causing this trouble. What can I do to solve this?
(Can't get the LOG because the software doesn't even open.)

My setup:

i7 7700
16gb RAM
GTX 1050 Ti
Windows 10
1TB HD

You can manually fetch the log file here: C:\Users\*username*\AppData\Local\Allegorithmic\Substance Painter\log.txt

In the meantime, check for common startup issues here: https://docs.substance3d.com/spdoc/crash-or-freeze-during-startup-182266673.html
Valeria Gerontopoulos
Product Designer | 3D Artist