Can't Open Alchemist Because Bug Report is Blocking Access to Activation Wizard

[msjphotography]

...even though Alchemist did not crash upon closing as it is telling me, and even though I should not have to use the Activation Wizard because the Allegorithmic site indicates that I'm current on my subscription.  Baptiste, please help me get past this issue quickly.  I am in heavy production with Alchemist right now and can't even open it.  Thanks.

[msjphotography]

Underlying problem is not solved, but I got around this issue by opening Task Manager and choosing "Bring to Front" for the Activation Manager.  This brought it to the front so that I could sign in and get past the frozen, screen-hogging Bug Report dialog.

Baptiste, is there a way to prevent this from happening again?  I don't understand why I continue to get a Bug Report dialog every time I open Alchemist even though it did not crash upon closing.

[Baptiste M]

Hello,

Can you delete the content of the following folder: C:\Users\[username]\AppData\Local\Allegorithmic\Substance Alchemist\Crashpad

The crash report should not appear anymore.

Thanks

[msjphotography]

Deleting the contents of the Crashpad folder took care of the problem for the first opening of Alchemist, but the problem returned as soon as I opened Alchemist a second time.

Happy holidays to you and the entire Substance gang, Baptiste!