Hey, i have almost same problem.
i start new project, add file and start picking a color. the very first click on my OBJ to paint is crash, black screen and jump out of substance painter, i only see the launcher after that !?
when i try this again, is same result. im not able to use substance painter, please help, would like to buy this. but before i need to use it. thanks all
EDIT: i tried a Sample ( Toad) for example, i paint 3 short streakes to test the stability, but after this 3 small lines it keeps crashing...HELP HELP
my specs are:
10 64bit
32GB Ram
x9 3900
x579 Ultra
2070 RTX Super ?!