Author Topic: License subscription cancelled in order to get the 49$ pricetag  (Read 217 times)

I accidentaly cancelled my subscription instead of upgrading to a perpetual license.

I saw that I could benefit from a 49$ price tag but the problem is that the 49$ price-tag was apparently proposed to me when I clicked to cancel the subscription before confirmation and I didn't really see since I expected that to happen afterward and automatically clicked on cancel (I was a bit sleepy as well).

My license is still active until the 22 of september 2020, how can I benefit from the 49$ pricetag ? Should I re-subscribe or can I get it while I still got my active license ?

Toto Lele

Might get a faster response by sending your question to them directly.
https://www.substance3d.com/contact/

Thanks I thought I was in the right place !