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Author Topic: File corrupted?  (Read 1077 times)

Kim MacNeil 1

I get this error when trying to open my file. Is there any way to repair it?



Thanks!
on: August 24, 2020, 02:48:42 am

Kim MacNeil 1

Reply #1 on: August 24, 2020, 03:46:56 am

Froyok

It looks like you are trying to open a project made with a recent version of Substance Painter into an older version, which is not possible. Make sure your project version match properly with the software version.
Reply #2 on: August 26, 2020, 11:20:55 am
Don't forget your log file. It can be exported from the Help menu of the software.
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Fabrice Piquet aka Froyok. Product Manager, Technical Artist and Documentation at Adobe.

Kim MacNeil 1

Yeah, thanks, I tried that with no success.  :'(
Reply #3 on: August 27, 2020, 02:17:09 am
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