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Author Topic: Substance Painter on Macbook  (Read 345 times)

DanielSMA

Hello, when trying to load my file on my PC it loads up perfectly. But on my MacBook, it loads the layers and the project materials but fails to load the viewport. I have attached my log file to the post.
on: June 30, 2020, 04:55:42 am

Froyok

You MacBook doesn't match the minimum requirements: https://docs.substance3d.com/spdoc/technical-requirements-172824034.html
Reply #1 on: June 30, 2020, 11:23:38 am
Don't forget your log file. It can be exported from the Help menu of the software.
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Fabrice Piquet aka Froyok. Product Manager, Technical Artist and Documentation at Adobe.

DanielSMA

Could I still work on projects that do load? Or will it crash on every project?
Reply #2 on: June 30, 2020, 05:52:39 pm

Froyok

You can try, but we don't guarantee anything that doesn't reach our minimum specifications. There are here for a reason. :)
Reply #3 on: July 01, 2020, 11:02:14 am
Don't forget your log file. It can be exported from the Help menu of the software.
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Fabrice Piquet aka Froyok. Product Manager, Technical Artist and Documentation at Adobe.
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