Author Topic: Install canceled. Error: Error: User did not grant permission.  (Read 417 times)

Hey everyone,

I'm trying install subtance alchemist on ubuntu 18.04, I'm running from the command line, then logging in, click the tab, click install, it downloads and gives that error:

sudo ./Substance+Launcher-1.5.2-beta.92.linux-x86_64.AppImage

I used sudo because I got the error in the subject on the previous try.

Any ideas?

Thanks

marc

I don't understand.  Are you installing Substance Launcher or Substance Alchemist from the launcher?

I have exactly the same issue with Substance Designer installation.
I ran this command in order to launch Substance Launcher:
Code: [Select]
sudo ./Substance+Launcher-1.5.2-beta.92.linux-x86_64.AppImageSubstance Launcher started normally. Then I went to Designer tab and hit "install".
It started downloading but when it got to 100%, installation stopped and the following warning appeared in the terminal:
Code: [Select]
Install canceled. Error: Error: User did not grant permission.
Ubuntu 20.04 LTS
5.4.0-33-generic
Substance Designer version I was trying to install - 10.1.2
Last Edit: June 09, 2020, 10:04:41 am

Hi,

Sadly we don't support Ubuntu for the Launcher, only CentOS

That's why you may encounter issues while using the launcher on Ubuntu... !