Login problem Share

[Flo94]

For some reason I can login in allegorithmic website but not in SubstanceShare.
" Sign-in failed! Please make sure your email and password are correct " ... 

[Jeremie Noguer]

Yes, we are aware of the issue and looking into it.

[Meteotrance]

I have the same problem, it was perfectly working yesterday and shutdown brutaly, i change my computer recently to fit the spec of your soft because it was not working on my old corei5 and radeon 5000, so now my spec is corei7 and Nvidia gtx 1050 GPU damn i hate to be slave of that (zbrush don't have this problem...), so i wan't to bring back all my purchase librairie, to the new computer and finaly work with painter. Hope wa won't have to wait to long for that, especialy with the Adobe news, that make worrie legit from part of your user.

[Rawbdiel]

I can't log in either. First time having issues, also with substance share.

[MarvinGuerrera]

I can't log in either. First time having issues, also with substance share.

Well, I used the method described above and everything worked. Are you sure you followed all the steps correctly?

[360 MEDIA GRAPHICS]

I can't log in either... 24th of april 2020!!! Hello there; can you fix this please!!!

[Marion Marchive]

@360 MEDIA GRAPHICS Could you please try to change your password by using the "I forgot my password" option and create a new password that does not contain any special characters?
Sometimes there are issues with that...
Then if you log in again with your new password it should work fine