i need help

[Mohamed Elmahdy 0]

Hello ... i get a problem when i use substance materials ... i'm using 3DS MAX 2020 substance V 2.3.1
When i render i get crash and when i try to open the file again i get this error


i wrote on google and i find this
https://knowledge.autodesk.com/support/3ds-max/troubleshooting/caas/sfdcarticles/sfdcarticles/Error-loading-Paramblock2-message-when-loading-certain-scene-files-into-3ds-Max.html

what should i do ?!
i have the lastes version of substance