Author Topic: Installing Substance Plugin crashes Vray in 3dsMax  (Read 287 times)

Hi everyone, this is driving me nuts:

I have tried with 2018, 2019 and 2020 versions of 3dsMax, Vray and Substance plugin.

I install 3dsMax and then Vray. When I change the renderer to Vray it works no problem.
I install Substance plugin. I try to change renderer in max to Vray, it crashes 3dsMax.

The only version that Substance did not crash is Vray RT in Max2018!!!

My computer specs are:
Intel Core i7-9750H
16 GB RAM
512 GB SSD
GeForce GTX 1650 MAX Q, 4GB GDDR5

Please, I need help with this. I don't understand why is crashing.

Don't forget your log file. It can be exported from the Help menu of the software.
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Fabrice Piquet aka Froyok. Product Manager, Technical Artist and Documentation at Adobe.