Author Topic: Installing Substance Plugin crashes Vray in 3dsMax  (Read 287 times)

Hi everyone, this is driving me nuts:

I have tried with 2018, 2019 and 2020 versions of 3dsMax, Vray and Substance plugin.

I install 3dsMax and then Vray. When I change the renderer to Vray it works no problem.
I install Substance plugin. I try to change renderer in max to Vray, it crashes 3dsMax.

The only version that Substance did not crash is Vray RT in Max2018!!!

My computer specs are:
Intel Core i7-9750H
512 GB SSD
GeForce GTX 1650 MAX Q, 4GB GDDR5

Please, I need help with this. I don't understand why is crashing.

Don't forget your log file. It can be exported from the Help menu of the software.
Fabrice Piquet aka Froyok. Product Manager, Technical Artist and Documentation at Adobe.