Author Topic: Substance Painter crashes when opening or a file or creating a new project  (Read 49 times)

I've tried opening the example file: MeetMat.ssp.  This causes a crash.  Starting a new project also causes a crash.  Please see the log file.


Substance Painter is running on your integrated GPU (Intel HD 4600), as mentioned by denders1 take a look at our technical specifications, we require a dedicated GPU instead to be able to run Substance Painter.

If you already have one, see: https://docs.substance3d.com/spdoc/substance-painter-doesn-t-start-on-the-right-gpu-182266570.html
Don't forget your log file. It can be exported from the Help menu of the software.
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Fabrice Piquet aka Froyok. Product Manager, Technical Artist and Documentation at Adobe.