Author Topic: View port disappearing  (Read 183 times)

My model disappearing when I pan out, any solution?
Last Edit: February 04, 2020, 01:12:31 pm

Don't forget your log file. It can be exported from the Help menu of the software.
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Froyok aka Fabrice Piquet, Technical Artist and Product Designer at Allegorithmic.


Could you explain further the problem or attach some screenshots ? Right now it's not possible to guess what the problem is.
Don't forget your log file. It can be exported from the Help menu of the software.
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Froyok aka Fabrice Piquet, Technical Artist and Product Designer at Allegorithmic.

yes, sorry for the late response, the problem is if i zoom in after a certain point my model disappears from the screen, I don't know how the screenshot will help coz you dont have any percentage or number for zooming in or out. still, i will share the screenshot. and its only after one frame.

Does that happen in any projects ? Do you reproduce the issue with our sample projects ?
Don't forget your log file. It can be exported from the Help menu of the software.
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Froyok aka Fabrice Piquet, Technical Artist and Product Designer at Allegorithmic.

umm, just checked with meetmat, no issue  :-\ can you help still?

Alright, so I have a few questions, please answer all of them:
  • What is the size of your mesh in your modeling application ?
  • In which units did you exported it ?
  • What projection mode are you using in the viewport (orthographic or perspective) ?
  • If you press "F" to refocus the mesh when it disappears, does that help ?
Don't forget your log file. It can be exported from the Help menu of the software.
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Froyok aka Fabrice Piquet, Technical Artist and Product Designer at Allegorithmic.

1. Height - 8.2CM
Maya file - 1.86 mb
Exported Fbx - 776 kb

2. CM

3. Orthographic

4. Yes, and Surprisingly it solved my issue. It will be a great help if you can explain it to me.

Thank you

This could be a bug in our orthographic projection with small meshes, I will have to check.
Pressing "F" recenter the camera around the mesh and can fix some issues sometimes when the camera becomes invalid.
Don't forget your log file. It can be exported from the Help menu of the software.
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Froyok aka Fabrice Piquet, Technical Artist and Product Designer at Allegorithmic.

ohhh !! pressing F worked so, thanks again