Author Topic: downlaod error  (Read 342 times)

   Hello,
-I've downloaded substance launcher .Applmage   and tried to download substance painter 2019.2.3 several times and it finish but nothing happen and show me the button to download it again as the attached image shows
- also everytime i open the launcher app, it asks me to login again and i don't know if it's normal or not
-I'm user of linux ubuntu 18.04.3 and i'm new and don't know if there's another way to install it
-i need to use it offline and  separately not on steam but i'll sync the license of steam version with substance account to be able to use it offline
   thanks in advance
Last Edit: December 16, 2019, 06:36:05 pm

Hi,

We support only CentOS for Linux, so that's probably the issue.

Cheers,
Head of Product Management

So I gotta ask, why only CentOS?

Good question. Not to worry, you can use alien to convert for Ubunto. Several articles out there on how. Here's one: https://forum.substance3d.com/index.php?topic=12851.0

I'm running SP on Mint with no issues.

Daf
I dont have enough people words to make it understand you the way it understands me

Sadly it's not entirely by choice that we just support centOS for the launcher. We have encountered several technical issues when we tried to support other linux distribution
At some point we had to make the difficult decision to just improve the quality on CentOS, Windows and Mac and leave behind, for some time, the other OS
As you may experience there are still some small bugs/issues on the launcher and our top priority is to resolve most of them ;)

Quote
So I gotta ask, why only CentOS?

In a nutshell, because RedHat/CentOS is what most the other commercial 3D applications support, and consequently that is what most of the Linux based studio use. See e.g. the system requirement pages for tools from Autodesk (Maya, Flame, ...), the Foundry (Modo, Nuke, ...), Pixar (RenderMan), ... :
https://knowledge.autodesk.com/support/maya/troubleshooting/caas/sfdcarticles/sfdcarticles/System-requirements-for-Autodesk-Maya-2020.html
https://www.foundry.com/products/modo/requirements
https://renderman.pixar.com/tech-specs