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SP freezes when loading a new mesh
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Topic: SP freezes when loading a new mesh (Read 1958 times)
Froyok
WWW
Alright, I'm not sure exactly why you are freezing then. You will have to try a few things :
Can you downgrade your GPU Drivers to version 430.86 ? (I noted you already did that, but didn't mention any version)
Can you reset your preferences (remove them from the registry) ? See:
https://docs.substance3d.com/spdoc/application-preferences-location-147095594.html
Can you check this page to see if your Windows installation is working as expected ? See:
https://docs.substance3d.com/spdoc/crash-or-freeze-during-startup-182266673.html
Reply #15 on:
September 27, 2019, 07:50:12 pm
Don't forget your
log file
. It can be exported from the
Help
menu of the software.
-----------
Fabrice Piquet aka Froyok. Product Manager, Technical Artist and Documentation at Adobe.
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