Author Topic: Substance painter 2 2018.1 closes upon opening it  (Read 754 times)

I updated my SP from 2017.4 to 2018.1 and opened it, but it crashes every time I open it. I have reinstall , deleted document files , Change drivers, restarted my computer etc ... .None of these things have worked for me. Can you help me out please

Same here, 2017.4 works fine :(

We are currently investigating crashes on Intel GPUs with our latest version.
Don't forget your log file. It can be exported from the Help menu of the software.
-----------
Fabrice Piquet aka Froyok. Product Manager, Technical Artist and Documentation at Adobe.

I have an HP Spectre x360 with Quad Core i7 and 16 GB of ram, it's the latest model. 2017 works just fine, 2018 crashes when I open it. It has an integrated GPU intel 620 but like I said, 2017 works just fine.

This was resolved and it works fine for intel now :)

We are currently investigating crashes on Intel GPUs with our latest version.
Thanks for the reply