Author Topic: Painter Crashing  (Read 1016 times)

After downloading the newest version of Painter last night the program keeps crashing every time I try to bake.  The baking will usually get halfway done, and the program will just disappear.  I have tried multiple projects, using a high poly mesh, and also using low poly as high poly mesh.  Has anyone else been experiencing this problem? Thank you for your time.

Did you try disabling the GPU Raytracing feature and baking again ?
See the baking options here : https://docs.substance3d.com/spdoc/general-71008262.html
Don't forget your log file. It can be exported from the Help menu of the software.
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Froyok aka Fabrice Piquet, Technical Artist and Product Designer at Allegorithmic.

Same problem!
In my situation the GPU raytracing is not supported, and when i try to bake, Painter crash!
BUT, i dont know if is a important notice or not...i try to turn off the "enable live previe process" and the bake WORKs!!!
and work s very very well!!!

Paolo

Same problem!
In my situation the GPU raytracing is not supported, and when i try to bake, Painter crash!
BUT, i dont know if is a important notice or not...i try to turn off the "enable live previe process" and the bake WORKs!!!
and work s very very well!!!

Paolo

Can you attach a log file ? See : https://docs.substance3d.com/spdoc/exporting-the-log-file-128745475.html
Don't forget your log file. It can be exported from the Help menu of the software.
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Froyok aka Fabrice Piquet, Technical Artist and Product Designer at Allegorithmic.

yes! i'll post as soon possible!
thanks!