Author Topic: Upgrade Maintenance Fail  (Read 631 times)

I paid the stupid upgrade maintenance fee and it set the maintenance expiry date backwards by a year, instead of forwards.

I can download the latest version but my licence "expired" two years ago  >:(


Did you pay the $49 fee after cancelling your subscription? If that's the case, then what you see is normal, you get access to the latest version available at the end of your sub but not to future versions.
If that's not the case, please email us at contact@allegorithmic.com.

I have a perpetual licence. I paid to extend maintenance and to get the latest version, Which was 2018.2. My licence is now for 2017.3 so I cant even open projects I had because it's an older version.

I have contacted the email, it's been 5 days waiting for response now.