Author Topic: [SOLVED]Possible issues with latest B2M version (Read 7646 times)

AFWS · **on:** January 31, 2019, 10:00:59 pm

OK, I installed the latest version and ran into issues. Uninstalled and went back to previous version.

1: Not added to start menu
2: 4 times as long to load
3: 3D preview black
4: Crash every time I would click edit under environment.

I just installed again and not experiencing 2 and 4 ,but still 1 and 3. The start menu is not a big deal ,but just something I noticed.

Previous version

Latest version

AFWS · **Reply #1 on:** January 31, 2019, 10:11:56 pm

with the "Display Component" on it goes completely black.

AFWS · **Reply #2 on:** February 01, 2019, 03:44:43 pm

Here's a little more on this issue. If I try to install both versions of B2M I get this.

Old version won't work.

New version the 3D view is no longer black.

Do I have to keep both versions installed?

AFWS · **Reply #3 on:** February 04, 2019, 03:05:55 pm

OK, I think I solved this. Anybody installing the new version this is what you need to do. Looks like there was some folder renaming and it was remembering parts from the previous version.

1: Uninstall previous version first. The new version will not uninstall the old version like painter and designer.
2: Go to HKEY_CURRENT_USER->Software->Allegorithmic and delete the folder related to B2M.
3: Install the new version.

Pegot · **Reply #4 on:** March 17, 2019, 11:31:38 pm

I just tried to install 13.1.4 and am having all of the same 4 issues! I will try the listed fix and hope that it works.

Pegot · **Reply #5 on:** March 17, 2019, 11:43:01 pm

Yes the fix works (although program still not added to Start menu). Why isn't this made a sticky or listed somewhere in the license or release notes? Others should not have to go through this waste of time.

capsuledesigns · **Reply #6 on:** March 21, 2019, 06:10:38 pm

Thanks for this post - helped me out !

L05 · **Reply #7 on:** May 03, 2019, 08:36:55 pm

This fix also worked for me. Frustrating that this is not noted anywhere officially by Allegorithmic or Adobe.

Quote from: AFWS on February 04, 2019, 03:05:55 pm

OK, I think I solved this. Anybody installing the new version this is what you need to do. Looks like there was some folder renaming and it was remembering parts from the previous version.

1: Uninstall previous version first. The new version will not uninstall the old version like painter and designer.
2: Go to HKEY_CURRENT_USER->Software->Allegorithmic and delete the folder related to B2M.
3: Install the new version.