Subtance Painter and Designer crash

[Homeeer]

Hi, my problem with Substance Painter is, I can't start it. Every time I launch Painter, I see a white screen and Windows says the application is not answering. Then it crashes.



In Substance Designer, the same happens. But there I can open the application and after 2 Steps, like create a new graph or opening a file it crashes like Substance Painter.



I did reinstall the Painter and Designer like 10 times and tried all solutions on this site: https://support.allegorithmic.com/documentation/spdoc/software-conflicts-147095610.html
Nothing worked.

If someone has a solution I would be very happy

[anthony.brent]

I'm getting the same error message as well. I've tried all of the work around and nothing has worked.

[anthony.brent]

Hey,

My issue was stemming from my second monitor. I unplugged it and it opened up. Maybe try this?

[Homeeer]

Holy shit yes that worked! You are my hero <3 thanks so much!