Author Topic: Download points removed, material isn't set to "Owned", what should I do?  (Read 1280 times)

I clicked on download and nothing happened.
I clicked again and nothing happened.
I reloaded the page, 2 points were removed and material was not set to "Owned".
What to do?

PS. When I reloaded the page, I had to login again.
PS. I was loged out again for some reason, 5 minutes after last log out.
Last Edit: February 28, 2019, 09:54:23 am

Hi, could you please tell me which material you were trying to download for which it did not work?
PO @ Allegorithmic

It was Paper/Cardboard Torn
It is in "My assets" but it is not marked as "Owned" when I scroll and look around in Paper category.
I have 25 total materials in "My Assets".
25 - 12 free materials = 13 downloaded and owned materials.
30 total points - 13 = 17 points left.
I have 16 points...
I don't care about that 1 point, but maybe there was some bug that you can look into.
I would not mind if I get that 1 point refunded... :D

Indeed there was a small issue, thank you for reporting it.
You have been credited your point back, sorry for the problems this caused you!
PO @ Allegorithmic

No problemo.
Tnx for refund! :D