Author Topic: Monthly Source download for indie subscribers  (Read 390 times)

My subscription was renewed a few days ago but as of yet i do not have 30source downloads which you get every month.

Never had this problem before as i recollect.

Regards, John

Hi,

There has been a slight change in the way we handle the distribution of points, as we have been working on creating a more robust platform, and some people will now receive their points a little bit later than usual. However it does not affect the number of points you will receive, there are still 30 points distributed for every month of a subscription.

I am sorry for the delay and hopes this is not too much of a problem for you! You should receive your points very soon now if your subscription has been renewed a few days ago.
PO @ Allegorithmic

Hi Marion,

Thanks very much for that, as i said its he first time ive ever seen it happen. How long does it take for the new system to kick in then.

Regards, John

Hi John,

You should have your download points on your account by the end of the week.
After that your monthly downloads will always arrive around that date.

Please let me know if you still don't have the points by then!
PO @ Allegorithmic

Hi Marion,

Well its now the 15th January and still no downloads as of yet.

Regards, John