Substance Automation Installation issue - error2

Author Topic: Substance Automation Installation issue - error2  (Read 1231 times)

I am unable to install the Substance Automation Toolkit.  Every time I run the installer it says "Error 2-Setup was unable to create the directory "C:\users\<my user name>\documente\allegorithmic\substance automation toolkit\<adds a new folder name here>"

I manually create  the folder name it is asking for and then run setup again.  The next time it errors out with a new folder.  I don't want to create 50 folders and still have the product not work.  Any guidance is appreciated.

This is concerning.
The user document directory is where we install samples to make sure they are in a writable location.
Can you send us any logging information from the installation to see if we can figure out what is going wrong.
PM me if you want a different installation solution as a workaround and I'll do my best to help out.