Author Topic: Full system crash/restart when switching resolution  (Read 666 times)

Hi all,

I'm running the latest SP (2018.2.3) with Nvidia 416.34 on a GTX 770. My default resolution is 1024 which is fine for painting... but as soon as I switch to a higher resolution my system hangs and eventually restarts.

I'm running Win 8.1 X64 with the TDR Registry edits for Substance painter in place. I did not have this issue with 2017. I've attached a log but I'm not sure if it has all the data... it's exported after the crash.

Thanks so much for any assistance.

Quote
resolution my system hangs and eventually restarts.
Given your GPU, it's likely because the GPU is still computing and reach the TDR delay (even if you modified it). Try increasing again the value as mentioned in the documentation : https://support.allegorithmic.com/documentation/spdoc/gpu-drivers-crash-with-long-computations-128745489.html
Don't forget your log file. It can be exported from the Help menu of the software.
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Fabrice Piquet aka Froyok. Product Manager, Technical Artist and Documentation at Adobe.