Author Topic: Tooltips and popup menus appear on wrong monitor with Cintiq  (Read 633 times)

I'm using a Cintiq, and any tooltips or popup menus are showing up on the lower right corner of the main display, instead of the Cintiq display which Painter is actually located on. For a while I thought they just weren't appearing at all.
I have a few monitors, and if I place Painter on any monitor other than the Cintiq it works fine. I also had the opportunity to try using it on a Huion tablet monitor, and it had the same issue as the Cintiq.
The tablet monitors are set to act as a separate display.
Last Edit: October 31, 2018, 05:44:37 pm

This is a known issue. We don't have a fix for it yet.
Usually it is because the menu pooping-up don't have enough room on one of the screen and therefor move to the other.
Don't forget your log file. It can be exported from the Help menu of the software.
Fabrice Piquet aka Froyok. Product Manager, Technical Artist and Documentation at Adobe.