Author Topic: Tooltips and popup menus appear on wrong monitor with Cintiq  (Read 633 times)

I'm using a Cintiq, and any tooltips or popup menus are showing up on the lower right corner of the main display, instead of the Cintiq display which Painter is actually located on. For a while I thought they just weren't appearing at all.
I have a few monitors, and if I place Painter on any monitor other than the Cintiq it works fine. I also had the opportunity to try using it on a Huion tablet monitor, and it had the same issue as the Cintiq.
The tablet monitors are set to act as a separate display.
Last Edit: October 31, 2018, 05:44:37 pm

This is a known issue. We don't have a fix for it yet.
Usually it is because the menu pooping-up don't have enough room on one of the screen and therefor move to the other.
Don't forget your log file. It can be exported from the Help menu of the software.
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Fabrice Piquet aka Froyok. Product Manager, Technical Artist and Documentation at Adobe.