Author Topic: Failed to load substance  (Read 1096 times)

Hi guys,
Iam running SP 2018.2.1 and i just downloaded a few subtance source sbsar files when iam importing them as a basematerial it says

[SubstanceResource] Failed to load substance.
file:///C:/Users/name/Documents/Allegorithmic/Substance Painter/shelf/materials/synthetic_plaid_weave.sbsar

any help??
thanks :)

Hi!

Do you have edition rights on the folder where the sbsar are from? Which OS are you using?
Would you be able to send a log so we can try to understand where the problem might be coming from?

Thanks a lot
Last Edit: September 18, 2018, 11:03:46 am
PO @ Allegorithmic

Hi thanks! attached you will find the log. thanks

Thank you for the log!

Do you have edition rights on the folder where the sbsar are from?

One other reason of why the Substance material might be not loading properly could be if there is a space between your first and last name in your user name.
In that case modifying it to remove the space could fix the problem.
PO @ Allegorithmic