Author Topic: "Your license file is too old"  (Read 495 times)

Hi there. Just launched Substance Painter today to do some work, and I'm getting a message telling me that my license file is too old, and that I should download a new one from the website. I select "Activate using your account", but it tells me that my license isn't valid for this version. Is this a bug? What's going on?


Can you try to delete your password and type it again in the activation window?
If you still have the issue, please contact us at so we can check your licenses with you.

Director of Product Management & COO

Okay I've just sent out a form. Thanks :)