Author Topic: Unable to save UI layout  (Read 3261 times)

Hi,

I am re-arranging all my shelves onto the second monitor so that my viewport can be all on the main monitor. But when I re-open Painter all the shelves stack on top of each other on the main monitor.

How do I save the UI layout?

thanks!

Please attach a log file : https://support.allegorithmic.com/documentation/display/SPDOC/Exporting+the+log+file

The UI should be saved when you exit Substance Painter, unless it crashes.
Don't forget your log file. It can be exported from the Help menu of the software.
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Fabrice Piquet aka Froyok. Product Manager, Technical Artist and Documentation at Adobe.

Hello, I am also having the same issue. I have to constantly reset all of my shelves where I would like them to be. The maintain the same shelf size that I put them in previously, but they are never positioned correctly when reopening substance painter. I have attached my log as well.

I don't see your log file.

You can try removing your preferences and then tweaking your UI again, to see if it's saved properly. To remove your preference got to : https://docs.substance3d.com/spdoc/application-preferences-location-147095594.html then remove the Substance Painter registry key to remove your preferences.
Don't forget your log file. It can be exported from the Help menu of the software.
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Fabrice Piquet aka Froyok. Product Manager, Technical Artist and Documentation at Adobe.