Author Topic: My scene won't load  (Read 642 times)

Hello, I think about buy a new PC components. Where is problem when my Substance Painter scene won't load? It's because of CPU, GPU or ssd? Or RAM?

My spec:

CPU: Intel Xeon E3 - 1231v3
GPU: Nvidia GTX 960
SSD: Samsung 860 EVO
RAM: 16 GB DDR3 1600 MHz CL9


I think about new CPU - AMD Ryzen 2700x and RAM - G.Skill RipJaws V 3200Mhz, 2x16GB, DDR4...and of course I need a new motherboard... What do you think? Buy this rather than GPU? By the way scene has 4GB.

This is how my loading look's like:
https://imgur.com/oyemHcP

Please attach a LOG FILE to a reply here.  (See notes in my signature.)
That might help an Allegorithmic staff member give you a good answer.
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Here is log file. I'am pretty sure it's because of my lowbudget components. Just don't know which one. :(
Last Edit: May 15, 2018, 09:11:54 am

Could you explain what you mean by "won't load" ? What happens exactly ?
Don't forget your log file. It can be exported from the Help menu of the software.
-----------
Froyok aka Fabrice Piquet, Technical Artist and Product Designer at Allegorithmic.

Could you explain what you mean by "won't load" ? What happens exactly ?

1. Open Substance Painter
2. File -> Open
3. Find my project and click on Open
4. After few second I see in upper bar "Not Responding" : https://imgur.com/oyemHcP

My PC just can't open my 4GB project. When I want to open other projects - no problem. Also when I try to open my project in my office where is better PC - no problem. I think it's just because project is too big.
Last Edit: May 15, 2018, 10:49:09 am

Don't forget your log file. It can be exported from the Help menu of the software.
-----------
Froyok aka Fabrice Piquet, Technical Artist and Product Designer at Allegorithmic.

Also your TDR is incorrect, please follow this page : https://support.allegorithmic.com/documentation/display/SPDOC/GPU+drivers+crash+with+long+computations

TDR tips...

1) Use copy/paste from the documentation page to avoid typos
2) When using copy/paste, ensure there is no "trailing space" picked up at the end of text - You might need to backspace one space after pasting

Good luck.
Hobbyist
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Common "Help" suggestions:
- LOG FILE tips - https://forum.allegorithmic.com/index.php/topic,22451.0.html
- LICENSING issues https://www.allegorithmic.com/contact
- ATTACH files and pictures to posts: https://forum.allegorithmic.com/index.php/topic,23670.0.html

Thank you guys. I set "Tdr stuff" in registry and in office I set all textures to 512x512 and now I can easily open my project on my PC without issues.

But anyway...which computer parts I need preferentially change? It's GPU? Can you tell me which part is the weakest for Substance Painter/Designer and modeling? 

Thank you guys. I set "Tdr stuff" in registry and in office I set all textures to 512x512 and now I can easily open my project on my PC without issues.

Glad to hear it.  :)


Quote
But anyway...which computer parts I need preferentially change? It's GPU? Can you tell me which part is the weakest for Substance Painter/Designer and modeling?

Short answer = "GPU"

Substance Designer and Painter are heavily reliant on the GPU, and only benefit from one, so don't build a dual-GPU system hoping to improve Substance performance.  Buy one, fast GPU with a lot of VRAM.  Nvidia GTX 1060 is a reasonable starting point, the GTX 1080 is very nice, but not cheap.
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Quote
Nvidia GTX 1060 is a reasonable starting point, the GTX 1080 is very nice, but not cheap.

So I am sad because of crypto miners...well...yes I think about Evga Nvidia GTX 1080 TI. It has 11 GB of memory. But now I see AMD Radeon Pro Duo 32GB for same price. Isn't this AMD Radeon much better for our purpose?

As a rule of thumb, as you start working on complex and high-resolution textures, memory is more valuable than speed.  Nothing kills performance more than running out of memory, whether VRAM or system RAM.  So that does make some AMD cards very attractive.

I'm not a rabid Nvidia "fan boy" but I have leaned toward Nvidia for a while now, partly because of things I use that ran better on their cards, often (but not always) due to CUDA:  Blender "Cycles" rendering, PhysX, some global illumination things in my animation software, etc.  But more things are being supported in OpenCL as well, so the advantage is not always so one-sided.

Look at all the software you use.  Check out various benchmarks.  I like the "Bench" page at AnandTech.com where you can pit two GPUs side-by-side and compare their benchmark results.  Compare prices, and do like you did here; solicit opinions from other users.

Good luck.
Last Edit: May 15, 2018, 10:55:32 pm
Hobbyist
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Thank you man. Have a nice day! ..or good night. Bye.