Author Topic: Some substances fail to download (Chrome)  (Read 947 times)

Not sure if this is a local problem or a corrupt file on the server or something else. I was able to download most substances without issue, but linen_burlap.sbsar and jersey_printed.sbsar both get to approximately 2/3rds of the way done, then faile with a "Server Problem" according to Chrome. The thing that makes me thing it might be a server issue is both always fail at the exact same amount downloaded each time without any variation.

Anyway, I thought I would report this here in case it does turn out to be a server problem.

Hi,

We had some server issue this week. Could you please try again to see if you still have the problem?

Cheers,
Head of Product Management

I just tried both of the problem ones again and they downloaded first try! Thanks.

Hi, can't download today. Tried 3 Browsers and Substance Painter. Always fails. Server down?


I'm having a similar issue with "Ground Dirt" and "Sand Dirty with Debris." Download button doesn't do anything.

*Update* Most materials (90%) in the Ground section won't download.
Last Edit: March 26, 2018, 10:28:11 pm