Author Topic: Major Painter Glitch keeps happening  (Read 848 times)

I keep trying to attach the log file and an example image but after I hit "post" it just goes away and shows me the blank "Start new topic" form again.

I'm having a major issue with Painter.  It freaks out on me and wipes out work - sometimes while painting, sometimes after reloading a project.

Last Edit: March 07, 2018, 06:30:34 am

Ok so it finally let me post.  It seems like it is the screenshot I was trying to attach that it didn't like. 

OK - the Painter problem: It freaks out on me sometimes while painting.  It does irreversible damage to the work I've done and I have to start over each time this happens. 

Part 2 - sometimes, a session goes well, and I save my work to continue it the next day, only to open the file the next morning and it looks glitched out in a similar way.

It's driving me a bit batty as I keep having to redo things.

PC - i7-6700 @ 3.4 GHz, 16GB RAM, GTX 1070

What can I do to stop this madness? 
Last Edit: March 07, 2018, 06:28:46 am

Could you attach here a project with the issue saved in it ?
Don't forget your log file. It can be exported from the Help menu of the software.
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Fabrice Piquet aka Froyok. Product Manager, Technical Artist and Documentation at Adobe.