Author Topic: Days Remaining Disparity  (Read 1952 times)

Hi,

I pay monthly for the Substance Live Indie subscription.  I have been doing so for 32+ months. My last payment was on January 19, 2018.  When I launch Substance Designer 2017.2.3, it tells me I have 6 days left on my license.  When I launch Substance Painter 2017.4.2, it tells me I have 37 days left on my license.

What does this mean?  Why is there a disparity between the applications and from the days left until my next monthly payment? I am confused.

That's because Substance Painter is able to automatically update your license when a payment happens, while for Substance Designer you need to update it manually.
If you chose "Activate" in Substance Designer, it will pull the new license and the dates should be the same than Painter.

Cheers,
Head of Product Management