Driver Update Issue

[rodrigotrovao]

Everytime i start my substance painter, it says my drivers are outdated, but i have the LATEST nvidia driver.
My substance version is 2017.4.1 / Build 1981
I installed a fresh driver version.
How to solve this? Is this a bug?

[LYKAN]

1) If I were in your place, I would use: DDU (Display Driver Uninstaller) is a driver removal utility that can help you completely uninstall AMD/NVIDIA graphics card drivers and packages from your system, without leaving leftovers behind (including registry keys, folders and files, driver store).

http://www.guru3d.com/files-details/display-driver-uninstaller-download.html

note: I only used the version 17.0.7.2 (with excellent result)



2) remember to RESTORE Windows, every 6 months.

[Froyok]

Usually if you have a warning about outdated drivers even if you drivers are up to date, it is because they are not properly installer. So when we ask the drivers they number, they don't report the properly value.

A clean reinstall should help get everything back in order.

[rodrigotrovao]

Guys, this error is still showing. Did all you told to.. clean reinstall, restarted, whatever. And also, used that software to uninstall it..
and its showing the same message..

[GPUIssuesCheck] says driver is outdated 

[Froyok]

Can you attach a dxdiag ? https://support.allegorithmic.com/documentation/display/SPDOC/Exporting+a+DXDiag

[rodrigotrovao]

Here it is. thanks.

[rodrigotrovao]

Any progress? iM Experiencing some crashes while using the software.

[Jeremie Noguer]

The latest Nvidia dirvers (91.01) cause instabilities in Painter and we recomment reverting to the previous version.

[robert.zmann]

Hey Jeremie,
wich Driver is recomendet for Substance Painter 2017.4.2 ?
Best Regards Robert

edit: 390.77 works fine for me

[Froyok]

Please see this post : https://forum.allegorithmic.com/index.php/topic,22711.0.html

[rodrigotrovao]

Still showing that is outdated... :s
Did that clean installation with that latest fixed driver. Nothing helped.

[rodrigotrovao]

Hello.. nothing .. tried rolling back driver and software.
Did a rollback for substance 3.3
Did a rollback for 388.71 nvidia driver version.
Nothing happened. Still showing same message.

[rodrigotrovao]

After extensively trying to run it without problems, i found it out. Theres a software, from APPLE, called DUET DISPLAY. Its screwing SUBSTANCE PAINTER GpuCheck showing an outdated driver message. Could you guys find out a way to solve this problem so i could use both softwares? Mine is the simple version.
https://www.duetdisplay.com/

[Cyrille Damez]

Thanks for getting back to us with your findings. We'll investigate to better understand what is going in here. At this point, I unfortunately can't tell if this is something we will be able to solve on our end.