Floating License not Activating!!

Author Topic: Floating License not Activating!!  (Read 1254 times)

We recently bought 13 floating licenses for Substance Designer, B2M3, Painter and Painter 2.  I've set the environment variable for the license file as per the allogrithmic documentation to a network share that all students have access too but i can't seem to get the software to work.  Everytime I run the software I get the activation wizard telling me that my current license is invalid?
 I can manually point the software at the license file but it then tells me to run a batch file that is located in C:\Users\administrator\appdata\local\temp\install-lisence.bat.
 
I've noticed a few threads on the forum from users with the same issue, has anyone resolved this?

Hi,

Please contact us at https://www.allegorithmic.com/contact so we can check your license and help you.

Cheers,
Head of Product Management