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Author Topic: TDR message  (Read 5365 times)

simbiosi


Sorry to bother
I still got this GPU troubleshooting even if I set the value as advice.
on: October 18, 2017, 01:25:41 pm

Froyok

Reply #1 on: October 18, 2017, 03:48:31 pm
Don't forget your log file. It can be exported from the Help menu of the software.
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Fabrice Piquet aka Froyok. Product Manager, Technical Artist and Documentation at Adobe.

simbiosi

check
Reply #2 on: October 18, 2017, 08:24:10 pm

Froyok

After a reboot, can you check again your Windows registry ?
The log file mention your delay is still at 5s, so maybe Windows reset it by security. Unless you updated your GPU drivers ? This can reset the TDR too.
Reply #3 on: October 19, 2017, 04:26:22 pm
Last Edit: October 19, 2017, 08:37:10 pm
Don't forget your log file. It can be exported from the Help menu of the software.
-----------
Fabrice Piquet aka Froyok. Product Manager, Technical Artist and Documentation at Adobe.

simbiosi

Sorry, but the registry is fine it shows 60 on both.
Reply #4 on: October 20, 2017, 11:37:12 am

Froyok

Could you export and attach your registry key then ?
I will take a look at it, maybe we have issue when reading it.
Reply #5 on: October 20, 2017, 12:45:08 pm
Don't forget your log file. It can be exported from the Help menu of the software.
-----------
Fabrice Piquet aka Froyok. Product Manager, Technical Artist and Documentation at Adobe.

simbiosi

Here the HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\GraphicsDrivers
Reply #6 on: October 20, 2017, 01:13:27 pm

simbiosi

Today I got trouble with this TDR stuff I forgot to say that I have a lower card a GTX670 4GB

A TDR has been detected.
The application must close.
Error code: 7
 (pid=12872 tid=13272 substance designer.exe 64bit)
Visit http://nvidia.custhelp.com/app/answers/detail/a_id/3633 for more information.
Reply #7 on: October 23, 2017, 12:09:55 am
Last Edit: October 23, 2017, 11:36:13 am

simbiosi

Should I set higher seconds like 180, does this will help for crash.
Reply #8 on: October 24, 2017, 03:54:01 pm

JoePotiswad


I get the same notification. I use GTX 1070 Card is this too low? When I choose to ignore this message and continue, I'm unable to paint using Direct X option for mesh. This was not an issue until I updated to new Painter. Changed TDR setting and still, the same. Please help :'(
Reply #9 on: November 03, 2017, 05:39:53 am
Last Edit: November 03, 2017, 05:52:07 am

denders1

https://support.allegorithmic.com/documentation/display/SPDOC/GPU+drivers+crash+with+long+computations

There are 2 settings, TdrDelay and TdrDdiDelay, the recommendation is to set them to 60
Reply #10 on: November 03, 2017, 05:16:33 pm

simbiosi

It doesn't fix the problem, I still get the message even set those setting, sometimes it crashes.
Reply #11 on: November 03, 2017, 05:29:01 pm

JoePotiswad

Went through the step by step guide more than 3 times just to make sure I didn't miss anything, and still the same.
Reply #12 on: November 05, 2017, 04:44:44 am

Lulu

Two crashes in 1 hour.
No matter what, how many restarts, no matter how many times I establish that the Tdr values are holding in place the TDR warning remains upon start up and the program continues to crash.
Reply #13 on: November 06, 2017, 04:23:22 am

D3V

Reply #14 on: November 11, 2017, 01:02:29 am
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