Author Topic: 19 Months Worth of Subscription need Assistance  (Read 453 times)

So earlier today I canceled my Indie subscription so that i wouldn't be charged the extra $19.90, which was due the current day (10/06/17),  in-order to pay the $49 for the perpetual license instead of both the Indie and Perpetual license for $68.90, however after I canceled i was no longer able to optionally purchase the perpetual license even though I have a total of 19 consecutive transactions. Can anyone from the Allegorithmic team re-open the option for me to purchase the perpetual license? I "think" if I remember something about a 15 day window to purchase the perpetual license after the indie had been canceled, not 100% sure though.

Please send us an email at contact@allegorithmic.com and we'll look into it.