Author Topic: Questions about going from subscription to perpetual licenses  (Read 2248 times)

1.
Quote
- You can get a perpetual license of the software for a payment of $49 if you decide to cancel Substance
I've been subscribed for more than 12 months, can I use the extra months instead of paying $49?

2. Being subscribed you get 30 Source downloads a month, but are you able to download Source materials after getting perpetual licenses using the available downloads you've got? Or are you locked out of Source forever?

3. How much are maintenance updates and when do they start? Do you get the most recent version at that point+12 months from then or from when you got the perpetual license+12 months from that point?

Hi,

You have the possibility to pay $49 at the moment you cancel, if you have been paying for at least than 12 months. There is no concept of "extra months".

If you cancel, you can use the downloads you still have in your Substance Source account, but you won't receive new ones.

When you purchase a license for $49, you don't have any maintenance. This means you own and can use the software on the day you cancel, but you won't be able to use new versions released after that date.
The maintenance is $75 per software for 12 months, starting on the day you purchase the maintenance.

Cheers,
Head of Product Management

Hi,

You have the possibility to pay $49 at the moment you cancel, if you have been paying for at least than 12 months. There is no concept of "extra months".

If you cancel, you can use the downloads you still have in your Substance Source account, but you won't receive new ones.

When you purchase a license for $49, you don't have any maintenance. This means you own and can use the software on the day you cancel, but you won't be able to use new versions released after that date.
The maintenance is $75 per software for 12 months, starting on the day you purchase the maintenance.

Cheers,

Fair enough, thanks for the response. :)