Author Topic: 30 day trial instead of using license key  (Read 1740 times)

i just installed substance painter and accidentally used the 30 day trial instead of using my licenses which will end next yr, can i still use my license after the 30 day trial?

i did re-install the software but still 30 day trial appears.
should i wait till the 30 day trial ends and re-install it? and use my license?

thanks.
Last Edit: July 01, 2017, 05:25:46 pm

Hi,

You should go in Help->Manage activation, then chose "Activate with my Allegorithmic account"

Cheers,
Director of Product Management & COO

Hi

I extracted the license key and activate it using a license file, but it says "The selected license file is invalid"

It means you used the wrong license file.

You should use "Activate from my Allegorithmic account" in the software, it will select the right license.

Cheers,
Director of Product Management & COO

Hi sir,  i managed license and chose Activate your www.allegorithmic.com account which is the third option but still, in trial mode, should i wait for the trial days to end and re-install it?
thanks.

If you activated it, it shouldn't be in trial mode.

Why do you think it's still in trial?

Cheers,
Director of Product Management & COO