Author Topic: Problems with Visual Redist 2015  (Read 1104 times)

Hey guys,

First off I know this may not be the place to ask this question, but I thought I'd ask anyway.

I recently obtained the Quixel suite but was unable to launch SP2 & SD5, receiving a system error stating that 'api-ms-win-crt-runtime-l1-1-0.dll' was missing.

I tracked this down to the 2015 Visual Redist package, which when reinstalled stopped at the 'Windows7_MSUx64' component.

No matter what I try I can't seem to complete the installation, and so can't launch SP2 or SD5. I tried uninstalling then reinstalling all other Visual Redists with no issues (B2M works as it only needs 2013).

Has anyone else come across this problem? Any assistance would be greatly appreciated.

Samuel.

This is a generic issue, not related to our software specifically.
Take a look here : http://stackoverflow.com/questions/33265663/api-ms-win-crt-runtime-l1-1-0-dll-is-missing-when-open-office-file
Don't forget your log file. It can be exported from the Help menu of the software.
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Fabrice Piquet aka Froyok. Product Manager, Technical Artist and Documentation at Adobe.