Author Topic: SP 2.1.1 - freeze and very slow loading  (Read 2622 times)

Yes - have walked off for 30 minutes or so to do something else only to return to see that it still has not updated. This is with no project loaded and no other application open. When I try to close SP it's frozen and I have to ctrl+alt+delete to shut it down. Occasionally it will complete the thumbnail update... but on the next launch it's back to the same issue.
Do you think you could record a video ?
Don't forget your log file. It can be exported from the Help menu of the software.
Fabrice Piquet aka Froyok. Product Manager, Technical Artist and Documentation at Adobe.


Unfortunately I will need to stay on 2.0.5 for awhile (having just rolled back from 2.1.1) to complete some projects - I also don't know much about using video to record computer issues. So I guess I won't be much help - sorry about that. :(
Last Edit: July 12, 2016, 10:34:40 pm