Author Topic: [SOLVED] support ticket confirmation  (Read 2516 times)

I would like some kind of confirmation that my ticket was submitted. The dialog closed but I've gotten no confirmation in my email.
Last Edit: March 24, 2014, 04:17:46 pm

I would like some kind of confirmation that my ticket was submitted. The dialog closed but I've gotten no confirmation in my email.

I'll look up the tickets and see if it went through. Please let me know some details about the support request you submitted.

Cheers,

Wews
Head of Substance Demo Art Team
the3dninja@adobe.com
Twitter: The3DNinja

It was concerning activations running out. It was submitted with my email address.

I submitted it twice.

It was concerning activations running out. It was submitted with my email address.

I submitted it twice.

I'll sent you a PM.

Cheers,

Wes
Head of Substance Demo Art Team
the3dninja@adobe.com
Twitter: The3DNinja

Hi,

I checked and we didn't receive any email from you.
You can try from your mail client to write at contact@allegorithmic.com directly.

I checked your activations and you didn't reach the limit. What is the problem?

Cheers,
Nicolas
Head of Product Management

Nicolas reset them a couple of days ago.