Register
Log in
Substance Forum
»
Substance Painter
»
Technical Support
»
Substance Painter 2.1 iRay view causing program crash
« Previous Topic
Next Topic »
Pages: [
1
]
Go Down
Author
Topic: Substance Painter 2.1 iRay view causing program crash (Read 4700 times)
Mark B Tomlinson
WWW
I can't open the iRay view in Painter I am assuming it is related to the Nvidia driver warning mention in the forum here
https://forum.allegorithmic.com/index.php?topic=9801.0
Can anyone confirm latest Nvidia Gforce 368.22 is working or not.
Crash report sent.
Cheers guys.
on:
June 02, 2016, 10:39:05 pm
Freelance 3d Artist Modo Substance
Mark Tomlinson
–
MarkBTomlinson
-
Substance Tools Group
Froyok
WWW
Can you attach your log file ?
See :
https://support.allegorithmic.com/documentation/display/SPDOC/Exporting+the+log+file
Reply #1 on:
June 03, 2016, 12:56:08 am
Don't forget your
log file
. It can be exported from the
Help
menu of the software.
-----------
Fabrice Piquet aka Froyok. Product Manager, Technical Artist and Documentation at Adobe.
Mark B Tomlinson
WWW
Here:
Reply #2 on:
June 03, 2016, 04:48:19 pm
Freelance 3d Artist Modo Substance
Mark Tomlinson
–
MarkBTomlinson
-
Substance Tools Group
Daf57
WWW
Quote from: Mark B Tomlinson on June 02, 2016, 10:39:05 pm
Can anyone confirm latest Nvidia Gforce 368.22 is working or not.
Working fine here - no issues with Iray with 368.22; Win 7 GTX 970
Reply #3 on:
June 04, 2016, 01:23:14 am
Faster Common Shadow
www.dreamscraps.com
https://www.artstation.com/daf57
Mark B Tomlinson
WWW
I have gone through 10 of my last models over half of them are either locking the program and windows with CPU only and CPU and GPU render with iRay. Some of the models are rendering fine others are not. All were working perfectly in the last release. There is definitely something wrong with Memory here, I up the TDR to avoid instant crashes but all that does is freeze my UI. I don't think this is Graphics driver related but some memory leak?
Now I have to reinstall the last version.
Reply #4 on:
June 04, 2016, 05:15:24 pm
Freelance 3d Artist Modo Substance
Mark Tomlinson
–
MarkBTomlinson
-
Substance Tools Group
Nicolas LIATTI
Here is the 2.0.5 build, if that may help:
Windows:
https://alg-releases.s3.amazonaws.com/public_releases/substance-painter/2.x/Substance_Painter_2-2.0.5.1159-msvc11-x64-standard-full.exe
Mac:
https://alg-releases.s3.amazonaws.com/public_releases/substance-painter/2.x/Substance_Painter_2-2.0.5.1159-mac-x64-standard-full.pkg
Reply #5 on:
June 04, 2016, 11:44:56 pm
Head of Product Management
Mark B Tomlinson
WWW
Thank you
I can confirm that all models that crashed out in 2.1 are rendering as expected in 2.05 Windows.
Good luck find the cause
Mark
Reply #6 on:
June 05, 2016, 12:09:20 am
Freelance 3d Artist Modo Substance
Mark Tomlinson
–
MarkBTomlinson
-
Substance Tools Group
Mark B Tomlinson
WWW
Any news on this, is it fixed in the upcoming 2.1.1 update I wonder?
Reply #7 on:
June 18, 2016, 10:39:53 am
Freelance 3d Artist Modo Substance
Mark Tomlinson
–
MarkBTomlinson
-
Substance Tools Group
Froyok
WWW
We have fixed this in our internal build and it will improve the stability with Iray. The fix will be available in the 2.1.1, but I don't have an exact ETA as we are still working on some bugs.
Reply #8 on:
June 20, 2016, 12:15:55 pm
Don't forget your
log file
. It can be exported from the
Help
menu of the software.
-----------
Fabrice Piquet aka Froyok. Product Manager, Technical Artist and Documentation at Adobe.
Mark B Tomlinson
WWW
Thanks good to hear
Reply #9 on:
June 20, 2016, 12:32:45 pm
Freelance 3d Artist Modo Substance
Mark Tomlinson
–
MarkBTomlinson
-
Substance Tools Group
Pages: [
1
]
Go Up
« Previous Topic
Next Topic »
Substance Forum
»
Substance Painter
»
Technical Support
»
Substance Painter 2.1 iRay view causing program crash